No products in the cart.
Shopping Information
What are the delivery charges for orders from the online shop?
We offer free shipping on all prepaid orders above ₹999. For orders below this amount, a flat delivery charge of ₹49–₹99 applies depending on your location. Any applicable charges will be shown at checkout before you confirm your order.
How long will delivery take?
Orders are typically delivered within 4–7 business days across India, and 7–14 business days for international shipments. Metro cities usually receive orders faster, while remote areas may take a day or two longer. You’ll receive tracking details as soon as your order ships.
What exactly happens after ordering?
Once you place your order, you’ll receive a confirmation email/SMS instantly. Our team packs your order within 24–48 hours, and you’ll get a tracking link the moment it’s shipped. You can track your order status anytime from “My Account” or the order confirmation link.
Do I receive an invoice for my order?
Yes, a GST-compliant invoice is automatically generated and sent to your registered email address once your order is shipped. You can also download it anytime from your account’s order history.
What if my product size doesn't fit my child?
No worries — our size guide on every product page helps you choose the right fit. If it still doesn’t fit, you can easily request an exchange within 7 days of delivery, as long as the item is unused with original tags intact.
Payment Infomation
When is the order payment taken from my bank account?
For prepaid orders, payment is deducted immediately at the time of placing the order. For Cash on Delivery (COD) orders, payment is collected at the time of delivery.
What is a wishlist?
Your wishlist lets you save products you love for later, without adding them to your cart right away. Just click the heart icon on any product page, and access your saved items anytime from “My Account” > “Wishlist.”
What should I do if I receive a damaged or wrong product?
We’re sorry if that happens! Simply reach out to us via WhatsApp or email within 48 hours of delivery with photos of the product and packaging. We’ll arrange a free replacement or full refund — no questions asked.
Can I change or cancel my order?
Yes, you can modify or cancel your order within 2 hours of placing it, before it’s packed for shipping. Just contact our support team with your order number, and we’ll take care of the rest.
What is "package tracking" in my orders?
Once your order ships, you’ll receive a tracking ID and link via email/SMS. You can use this to follow your package’s journey in real time, right up to your doorstep — also accessible anytime from your account dashboard.
